When you apply for a credit card from CIBC (Canadian Imperial Bank of Commerce), you will be given a “Personal Identification Number” (PIN), which is required for security reasons and should not be forgotten. However, if this happens to you or you just wish to alter the CIBC credit card PIN, you can do so.
How to Change CIBC Credit Card PIN
This is a four-digit code that is required for any card transaction. The bank will provide you with a predefined code, but you may wish to choose something memorable.
In this post, we will explain how to update your CIBC credit card PIN. There are several options available, but it will take you no more than 10 minutes to complete.
Two Methods for Changing the CIBC PIN
While buying, you may come into a circumstance in which you try to input your PIN but it is invalid for whatever reason. If you attempt the same code several times and it remains invalid, your card may be banned. In other words, you would be unable to use the credit card until it was reactivated; this also applies to ATMs.
This usually occurs when you forget your PIN; if this occurs, you should try to update it. Furthermore, if you suspect that someone has attempted to steal your PIN, it is best to obtain a new one for security reasons.
It is extremely straightforward, and CIBC can assist you with changing it. These are the methods:
How to Online Reset Your CIBC Credit Card PIN

Nowadays, you can go online to the CIBC website and reset your PIN if you forget it. To do so, you first have to click here and follow the prompts:
- Enter your CIBC User ID to identify yourself.
- Complete the Personal Verification Questions (PVQs). These are security questions designed to be simple for you to answer. You may make your own or use pre-existing ones. However, make sure that the questions are unique and easy, such as “What is the name of your pet?” or When and where were you born?
- Enter your Token Serial Number here.
- Enter your Token Number.
- Finally, enter your CIBC PIN.
After changing your CIBC PIN, you must confirm the procedure before you may proceed.
How to Change the PIN on Your CIBC Credit Card at an ATM
Another method is to go to a CIBC ATM and update the PIN with your credit card. Bring your credit card, and then:
- Put in your CIBC Credit Card.
- Choose More.
- Select Change PIN and proceed as directed.
You’ll have your renewed CIBC credit card PIN in no time if you follow the directions.
Considerations for Your CIBC Credit Card PIN
Whatever the reason for updating your credit card PIN, it is always advisable to keep it secure. It is best to alter it every so often, but use codes that are simple to remember. Also, avoid using things like your date of birth or phone number, which are easily guessable.
Also, if you input your PIN and it doesn’t work, don’t attempt it more than twice. This is to avoid future credit card banning.
Most importantly, if you need assistance changing your PIN, call a representative at 1-800-663-4575 (if in the United States or Canada) or 514-861-4653 (if outside of North America).